Home' Navy News : February 2nd 2012 Contents Toll Transitions and Legacy
thank you for your support
Toll Transitions: Freecall 1800 819 167
Since 1 July 2011, Toll Transitions has donated $1 to
Legacy for every online AFR submission. With 80% of
AFRs being completed online this peak posting cycle,
the initial target of 10,000 online submissions was
achieved on 23 November, translating to a $10,000
donation to Legacy.
Toll Transitions' website, now with improved access and
performance via multiple internet browsers, handled the increased
usage with ease.
Toll Transitions is now donating $5 for each online AFR
Submission. This will continue for AFRs lodged online up to June
2012, or until a total of 12,000 AFRs have been submitted online.
Your continued support is appreciated by Toll and Legacy as we seek
to double the donation.
On Monday 28th November Toll Transitions presented a cheque for $10,000 to Legacy at Legacy House, Melbourne. Gary Hutchinson,
Toll Transitions Divisional General Manager, had the honour of presenting the cheque to Charles Wright, Chairman of Legacy.
Lodgement of Notices can now be done online by logging on to our
homepage at www.tolltransitions.com.au/defence
Lodge your Notice with Toll Transitions as soon as possible after discovery
of any loss or damage
If you need assistance with lodging your notice or if an essential item is
lost or damaged please call Toll Transitions immediately on 1800 819 167
Toll Transitions will provide regular updates on the progress of your notice.
Whilst most furniture and effects are covered, the following items
are specifically excluded
Vehicles and towables being freighted -- check with your insurer to see if
they are covered while in transit
Cash, jewellery, personal papers, stamp and photo albums
Opened bottles or containers, e.g. wine or liquor
Refer to pages 14-25 and page 30 of
Your Defence Relocation Guide for
Remember: Defence policy is to repair or replace that item with a similar item. It is not a new for old replacement. If it is not practical to repair or replace the lost
or damaged item then compensation will be paid, taking into account the age, style, condition and current value (not cost) of the item.
Toll Transitions introduces online warranty management
February is a busy time for relocating and recently relocated members and their families.
Here is some helpful information should you need to lodge a Notice of Loss or Damage.
**Valet Unpack Service includes: Furniture arranged in each room, beds made, goods
unpacked and put away in cupboards, bench tops wiped down, cartons fully emptied and
collapsed ready for collection by removalist.
Enter your AFR online today to help us
increase our donation to Legacy
and for your chance to win.
*Terms and Conditionsapply.
Help us raise vital funds for Legacy
From 1 July, Toll Transitions will donate
$1 to Legacy for each Application For
Relocation (AFR) entered online via Toll
Transitions' website. Our aim is to raise
more than $10,000 in the coming peak
In addition to helping Legacy, you will also
go into a monthly draw* for a Valet
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